Strategic feedback is key to driving growth and performance in any organization. But let's face it, even seasoned Executives find it tough to deliver!
We've come a long way from the days of bluntly pointing out someone's errors. We now know that people who feel happy and valued are far more productive and that transparency and open communication can make your whole operation smoother. So, isn't it strange how often poorly delivered feedback leaves people feeling attacked, thinking they've been messing up for months?
How do you create an environment for delivering feedback? Here are a few tips:
Trust: Build the relationship. Show people that you're genuinely interested in them. They'll trust you more, making feedback conversations easier.
Be Ready: Have a clear goal and cool head before starting any feedback chat.
Privacy Matters: Give feedback in private. It's respectful and reduces defensive reactions.
Empathy: Let them explain their side of the story. Stay curious as this can give you insights and make them feel heard.
Celebrate Wins: Praise achievements. This helps people see feedback as a growth tool.
In short, strategic feedback, given right, empowers your people and boosts growth and engagement.
It's an Executive must-have for a healthy, thriving organization.